These Terms of Service ("Terms") govern your use of services provided by RedoCar Paint & Body Qatar ("we", "our", "the company"), including appointments, estimates, repair and paint work, and any interactions through our online platform. By using our services, you agree to these Terms. For questions, contact us at info@redocar.sbs or at our address: Office 3, 2nd Floor, 27 Corniche Street, West Bay, Doha, Ad Dawhah, P.O. Box 22555.
These Terms apply to all customers and visitors who request or receive services from our online platform or at our physical location. Additional terms may apply to specific services such as warranties, manufacturer terms for parts, or insurance agreements.
Payment terms are specified on invoices and may include deposits. We accept payment methods disclosed at the time of service. If billing through insurance, you remain responsible for any non-covered charges. Late payments may incur fees and collection measures where permitted.
We strive to provide quality workmanship. Where applicable, specific workmanship warranties will be provided in writing. Except for any express warranties provided, our services and products are provided "as is" and we disclaim all other warranties, whether express or implied, to the maximum extent permitted by law.
Except where prohibited by applicable law, RedoCar Paint & Body Qatar's liability for direct damages arising from our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages, lost profits, or loss of use.
If repairs involve insurance claims, coordination with your insurer may affect timing and payment. We will assist with documentation, but we are not responsible for any insurer decisions or delays.
Customers may not use our platform or services to transmit unlawful, fraudulent, or harmful content, or to interfere with our operation. We reserve the right to refuse service in accordance with applicable law.
All content on our online platform and service materials are owned or licensed by RedoCar Paint & Body Qatar. You may not copy, distribute, or create derivative works without our prior written permission.
We may suspend or terminate services and access to the online platform for violations of these Terms or for other legitimate business reasons. Termination does not relieve you of outstanding payment obligations.
These Terms are intended as a general contract between you and RedoCar Paint & Body Qatar. Any disputes should first be raised with us at info@redocar.sbs. The parties may pursue other remedies available at law. This section does not constitute legal advice and does not prescribe a specific jurisdiction; parties should consult legal counsel regarding governing law and dispute procedures.
We may update these Terms to reflect changes in our services or legal requirements. Material changes will be communicated through our platform or other reasonable means. Continued use of our services after changes constitutes acceptance of the updated Terms.